Kidsy
Make It Returnable
Make It Returnable is an optional add-on service from Kidsy that allows customers to return eligible items within 14 days for a full refund, regardless of condition. It provides peace of mind for open-box, floor model, and gently used purchases. The cost varies based on the item's price tier, from under $50 to over $350.
Specifications
Return your item in 14 days
- Gender
- unisex
- Condition
- new
Image Analysis
1 images- 01high
3D rendered icon of a shield with a check mark and a small clock overlapping the shield
shield iconcheck mark inside shieldround clock face with hour hand3D soft plastic renderrounded edgessubtle cast shadowsoft directional lighting
Documents & Data
Customer Reviews
50 reviews · out of 5
Fast and efficient
Got my item fast and it was in excellent shape.
Easy process
Super easy to order. Arrived on time and in great shape!
Perfect
Everything arrived exactly as expected.
Love Kidsy!
I’ve ordered a few items from Kidsy now and all have been great.
Quick response
Ordered a gate prior to this one, UPS lost it on route. I reached out to Kidsy via email and they secured a refund from UPS. Was hesitant to order again, but I couldn't find the gate at a more reasonable price. 2nd order arrived with no issues. Gate is sturdy and the dog (Husky) hasn't gotten through it (he's an escape artist). Quick delivery from start to finish.
The best prices going and shipping is…
The best prices going and shipping is fast.
Better than expected
Everything came packaged well, looked brand new. Super impressed.
Was just as described
Was just as described. Quick shipping and communication.
Just like described
Item matched the listing perfectly.
Better than marketplace
Safer and easier than buying used on Facebook.
Quick and easy
Couldn’t believe how simple the process was.
Would buy again
Everything was smooth and the item was as described.
Great for parents
Shopping for gear doesn’t have to break the bank.
Great, trustworthy experience
Great deals, easy checkout with lots of payment options, shipped very quickly, and everything was packed well and looked exactly as it was described! I didn't end up needing any intervention with my shipping experience but appreciate the option to cover lost packages for a minimal fee, especially as we get into the late and lost package holiday season. I'll definitely be getting more of my baby gear from Kidsy.
Great product
I was impressed with the shipping and the item I got looked brand new. Great product and I’ll be ordering again.
Kidsy Customer Service Review
Kidsy had a great selection of deeply discounted baby gates. Unfortunately, there was a piece missing when I received my package. I didn't realize it until after the 14 day return/exchange window. But I reached out, and they were willing to send me the piece anyway at no extra charge. I really appreciated the customer service.
Love my stroller
Love my stroller. Great deal and great service.
Good experience
Item arrived just as described. Couldn’t be happier.
Was pleased with the car seat I bought…
Was pleased with the car seat I bought from Kidsy. It was in the condition they described and arrived quickly. Thank you!
Quick delivery and items in great…
Quick delivery and items in great condition!
Very happy
Really happy with my order. Shipped fast and clean.
Great deal
Got a travel system for a great price. Would recommend Kidsy.
I purchased a glider
I purchased a glider. It was described accurately, shipping was fast and price was great!
Amazing value
Saved a ton on a big item. Thank you, Kidsy!
Looks like new
Couldn’t believe how good the condition was.
So easy to use
Website is easy to use, items are great quality, and shipping is fast.
Looks unused
Couldn’t even tell the stroller had been returned.
Good stuff
Love the gear I got for my twins.
Good prices and fast shipping
Good prices and fast shipping
My item shipped very quickly and I…
My item shipped very quickly and I received it about 3 days after I ordered it! It came in an extra protected box as well! Very pleased with my purchase!
Great price and fast delivery.
Great price and fast delivery.
Great service
I’m so happy with my experience. Kidsy shipped my order quickly and it was in great condition.
Stroller came super fast and I love it
Stroller came super fast and I love it
Fast delivery
Order arrived in 2 days and looked perfect.
Holly
Stocked my home for visits from the grandkids.
The products were very good
The products were very good. More than I’d expected them to be. The color of the diaper bag is beautiful and I know my daughter in love will be happy with it.
Highly recommend
A friend told me about Kidsy and I’ve already ordered twice.
Exactly what I needed
Found the exact baby item I needed for half the cost.
Bouncer worked fine
Bouncer worked fine. Was a little worried when it showed up but it was perfectly fine!
So grateful
Found what I needed at a price I could afford.
Worth it
Got a like-new monitor for under $50.
Everything was great
Fast shipping, clear product info, no surprises.
Great deals, easy to use site
Great deals, easy to use site
Would recommend
Already told two friends about Kidsy.
Smooth purchase
Smooth from checkout to delivery.
less money less hassle
Found an item still in its original packaging for 2/3 of the original pricing.
Thank you!
Thank you! Great prices and great items.
I appreciated the detailed description
I appreciated the detailed description, I knew I was getting a floor model and it came in perfect shape at a much reduced cost. When I thought the cupholders weren't included, I reached out to them and then we found them and they were very responsive and thankful that I let them know. Everything is fine.
Kidsy had exactly the baby/pet gates we…
Kidsy had exactly the baby/pet gates we needed...good price...good shipping...good items. If you have children or know someone who has children...this site is a keeper! They get 10 stars!!
Item was like new
Bought a swing and it looked untouched. So happy.
Reddit Insights
3 threads · r/Buyingforbaby, r/Mommit, r/BabyBumpsReddit users are skeptical about Kidsy's legitimacy, particularly the 'Make It Returnable' option, citing mixed experiences with customer service and return denials.
Some users found good deals and described Kidsy as legit, while others reported issues with returns and questioned the value of paying extra for the 'Make It Returnable' warranty.
Themes
Use Cases
- Buying discounted open-box baby gear
Watch Out For
Community Q&A
- Is Kidsy a legitimate site?
- Mixed reports: some received items as described, but many report poor customer service and difficulty with returns.
Compared To
vs Amazon
Users compare Kidsy's short return window unfavorably to Amazon's 90-day holiday return period.
Source Threads
Mixed legitimacy reports for Kidsy
User: 'Yes its legit! I've bought many things from them including a mockingbird single to double and stokke tripp trapp. Items always come as described and definitely cheaper than buying them full price.' Another user: 'Don't bother. I ordered the Nuna car seat and base from them over a month ago, listed as open box, and still have not received it. I email and they keep saying next week.'
r/BuyingforbabyView thread →
Brief mention of Kidsy in deals thread
User recommends Kidsy for deals but notes the return fee: 'I've gotten some good deals from kidsy.co. You can pay a little bit more to make it returnable if you're worried about condition.'
u/bellelapr/MommitView thread →
Skepticism about Kidsy's customer service
User shares experience: 'They sent me the wrong color of the Uppababy stroller and tried to claim I had ordered a used blue one when I had a receipt for an open box beige one. They refused to help until I filed a BBB complaint.' Another user adds: 'I won't buy from them again. The "Make It Returnable" fee seems like a scam when they just deny your return anyway.'
r/BabyBumpsView thread →