
HoMedics
HoMedics Cordless Shiatsu Neck Massager with Heat — Rechargeable Portable USB Neck & Shoulder Massager
The HoMedics Shiatsu Rechargeable Neck Massager with Heat is a cordless personal neck massager that delivers deep‑kneading shiatsu massage combined with optional gentle heat to target neck and shoulder muscle tension. It includes flexible handles for proper neck placement, integrated controls, a rechargeable battery with USB charging cable included, and is intended for use at home, in the office, or while traveling (SKU NMS-390HJ). Customers have rated the product 4.6/5 based on the listing’s review summary.
- Style
- travel-friendly
- Category
- Health & Beauty > Personal Care > Massage & Relaxation > Massagers > Electric Massagers
- GTIN
031262106971- MPN
HOMEDICS-031262106971-NEWOVERSTOCK
Specifications
Cordless, rechargeable Homedics Shiatsu neck massager with deep-kneading shiatsu, gentle heat, flexible handles, and integrated controls; includes USB charging cable.
Deep-kneading shiatsu massage; gentle heat therapy; flexible handles for neck placement; integrated controls; cordless and rechargeable; portable for home or office; USB charging cable included.
- Style
- travel-friendly
- Occasion
- work, everyday, travel
- Gender
- unisex
- Age Group
- adult
- Condition
- new
- Category
- Health & Beauty > Personal Care > Massage & Relaxation > Massagers > Electric Massagers
Additional Attributes
- Brand new, open box item (box may have some damage, item is unaffected)
- Shiatsu massage (deep-kneading)
- Works out tension and knots
- Rejuvenates overworked muscles
- Promotes relaxation and well-being
- Flexible handles for proper neck placement and comfort
- Integrated controls
- Heat therapy at the push of a button
- Gentle heat that radiates deep into muscles; melts away aches, tension, and stress
- Releases tightness
- Cordless
- Rechargeable
- Portable; great for home or office
- Includes USB charging cable
- What’s in the box: (1) Homedics Shiatsu Rechargeable Neck Massager with Heat, (1) USB Charging Cable
Image Analysis
7 images- 01high

An isolated product image of a U-shaped electric neck and shoulder massager. It has padded arms/straps, a visible control panel with a power symbol on one arm, two internal massage nodes shown with a red/orange heated glow, and stitched fabric covering. The item is shown against a white background.
OCR: nullU-shaped neck/shoulder massagertwo internal rotating massage nodesred/orange heating glow on massage nodescontrol panel with power iconstraps/handles extending from each sidestitched seams and padded cushioningfabric/soft coverwhite background (isolated product photo)- 02high

A relaxed woman sits barefoot in a wooden-framed armchair with a faux-fur throw, wearing a cordless U-shaped neck massager. A small wooden side table with a decorative candle sits nearby; a patterned rug and a window with sheer curtains are visible. A teal promotional overlay on the right reads a short message and shows a small logo.
OCR: feel better Cordless for a massage anywhere, any time — plus, you control the intensity Hadult woman (sitting)neck massager (U-shaped, cordless)armchair (wood frame, cushioned)sheepskin / faux fur throw pillowsmall round wooden side tabledecorative candle in a bowl or holderarea rug (patterned)coffee table edge (visible)window with sheer curtainsteal vertical promotional graphic/overlaytext and logo on teal overlayhardwood or tiled floorcasual clothing (sleeveless top, leggings)bare feetrelaxed facial expression, eyes closedsunlit indoor living room setting- 03high

A seated woman is wearing a U-shaped cordless neck-and-shoulder shiatsu massager. The image includes graphic callouts pointing to features: rotating massage heads, soothing heat, shiatsu massage, cordless with 60-minute runtime, and comfort-grip handles. The woman holds one handle and leans against a soft, light-colored background/throw.
OCR: rotating massage heads; soothing heat; shiatsu massage; cordless with 60-minute runtime; comfort-grip handlesadult woman (person) seated, relaxedneck-and-shoulder massager (U-shaped wearable device)rotating massage heads (visible inside device openings)soothing heat feature (callout)shiatsu massage feature (callout)cordless with 60-minute runtime (callout)comfort-grip handles on devicecontrol panel / buttons and indicator light on devicegraphic callout boxes and icons (overlayed text labels)faux-fur throw or cushion behind the womanlight-colored sleeveless top / tankgold hoop earringgold rings on fingersbrown hair pulled backneutral/soft indoor background (curtain or wall)woman holding one handle of the massager- 04high

Promotional graphic showing a U-shaped, handheld neck massager (light cream/white body with beige comfort-grip handles). Two red glowing nodes are visible inside the device. The image includes header and instructional text on a two-tone teal background with horizontal stripe accents and circular highlight graphics around one handle.
OCR: easy to use Pull down on the comfort-grip handles for a light or more intense massage—you decideU-shaped neck massagercomfort-grip handlescontrol/power buttonglowing red massage nodeswhite circular ring graphics (highlight)two-tone teal backgroundhorizontal stripe accentspromotional header textinstructional body textsoft inner neck paddingdrop shadow under product- 05high

A man wearing a horizontally striped shirt holds a U-shaped neck massager around his shoulders while standing near a window with foliage and a house exterior behind him. A marketing banner at the bottom reads 'pain relief on the move' and describes the device as compact and portable for a warm, deep-kneading massage anywhere, anytime.
OCR: pain relief on the move Compact and portable for a warm, deep-kneading massage anywhere, anytimeadult man (male) wearing striped shirtneck massager (U-shaped / travel neck pillow massager)hands holding neck massagerstriped t-shirt (horizontal stripes)outdoor residential backgroundwindow/framegreen foliage / plantshouse exterior wallroof/awningsunlight and shadowsproduct control buttons on massagermarketing banner/text overlay- 06high

A centered product image of a U-shaped neck and shoulder shiatsu massager on a plain light background. Two internal massage nodes are shown glowing red to indicate heat. Promotional header and subtext above the device describe 'advanced heat + massage' and explain that heat and shiatsu work together for longer-lasting relief. The device has hanging straps and a small control button panel on one side.
OCR: advanced heat + massage Heat and shiatsu massage work in tandem for longer-lasting reliefU-shaped neck and shoulder massagershiatsu massage nodes (two, glowing red)power/heat control button panelhand/arm straps (two hanging straps)promotional header textpromotional subtextplain light background (off-white/very light gray)subtle shadow under devicetop accent strip on device (white)device outer shell (beige/cream)inner lining/padding (light gray)- 07high

A woman sits cross-legged on a bed wearing a white robe and towel turban while using a U-shaped neck and shoulder massager. She appears relaxed with an open magazine on the bed; a bedside table with a potted plant and a small controller are visible. The bottom of the image contains a two-panel teal advertising banner that reads promotional copy about relaxation.
OCR: relax well, be well Get that ahhh feeling on your neck, back, arms, and legs. Relaxation for your entire bodyadult woman (sitting cross-legged on bed)white towel wrapped around head (turban)white waffle-texture bathrobeneck and shoulder massager (U-shaped)bed (mattress)pillows (light beige)headboard (dark gray/black)blanket/duvet (beige)magazine (open on bed)small electronic remote or controller (on bed)bedside table/nightstand (dark wood or black)potted plant (green leaves in white pot)decorative wall with diamond/geometric patternsoft ambient lightingrelaxed facial expressionadvertising banner/graphic (bottom of image)
Brand PDP Lookup
- Brand
- HoMedics
Shiatsu Rechargeable Neck Massager with Heat
Documents & Data
Customer Reviews
50 reviews · out of 5
Holly
Stocked my home for visits from the grandkids.
Kidsy had exactly the baby/pet gates we…
Kidsy had exactly the baby/pet gates we needed...good price...good shipping...good items. If you have children or know someone who has children...this site is a keeper! They get 10 stars!!
Everything was great
Fast shipping, clear product info, no surprises.
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Thank you! Great prices and great items.
Would buy again
Everything was smooth and the item was as described.
Quick and easy
Couldn’t believe how simple the process was.
I appreciated the detailed description
I appreciated the detailed description, I knew I was getting a floor model and it came in perfect shape at a much reduced cost. When I thought the cupholders weren't included, I reached out to them and then we found them and they were very responsive and thankful that I let them know. Everything is fine.
Fast and efficient
Got my item fast and it was in excellent shape.
Easy process
Super easy to order. Arrived on time and in great shape!
less money less hassle
Found an item still in its original packaging for 2/3 of the original pricing.
The products were very good
The products were very good. More than I’d expected them to be. The color of the diaper bag is beautiful and I know my daughter in love will be happy with it.
Good experience
Item arrived just as described. Couldn’t be happier.
Better than marketplace
Safer and easier than buying used on Facebook.
Kidsy Customer Service Review
Kidsy had a great selection of deeply discounted baby gates. Unfortunately, there was a piece missing when I received my package. I didn't realize it until after the 14 day return/exchange window. But I reached out, and they were willing to send me the piece anyway at no extra charge. I really appreciated the customer service.
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I’ve ordered a few items from Kidsy now and all have been great.
Great price and fast delivery.
Great price and fast delivery.
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Everything came packaged well, looked brand new. Super impressed.
Great deals, easy to use site
Great deals, easy to use site
Great service
I’m so happy with my experience. Kidsy shipped my order quickly and it was in great condition.
Item was like new
Bought a swing and it looked untouched. So happy.
Quick response
Ordered a gate prior to this one, UPS lost it on route. I reached out to Kidsy via email and they secured a refund from UPS. Was hesitant to order again, but I couldn't find the gate at a more reasonable price. 2nd order arrived with no issues. Gate is sturdy and the dog (Husky) hasn't gotten through it (he's an escape artist). Quick delivery from start to finish.
So grateful
Found what I needed at a price I could afford.
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Was pleased with the car seat I bought…
Was pleased with the car seat I bought from Kidsy. It was in the condition they described and arrived quickly. Thank you!
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Shopping for gear doesn’t have to break the bank.
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Found the exact baby item I needed for half the cost.
Great product
I was impressed with the shipping and the item I got looked brand new. Great product and I’ll be ordering again.
Smooth purchase
Smooth from checkout to delivery.
Quick delivery and items in great…
Quick delivery and items in great condition!
Looks unused
Couldn’t even tell the stroller had been returned.
Fast delivery
Order arrived in 2 days and looked perfect.
Great deal
Got a travel system for a great price. Would recommend Kidsy.
Stroller came super fast and I love it
Stroller came super fast and I love it
Very happy
Really happy with my order. Shipped fast and clean.
The best prices going and shipping is…
The best prices going and shipping is fast.
Was just as described
Was just as described. Quick shipping and communication.
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Love the gear I got for my twins.
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Got a like-new monitor for under $50.
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Already told two friends about Kidsy.
Perfect
Everything arrived exactly as expected.
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Item matched the listing perfectly.
Good prices and fast shipping
Good prices and fast shipping
My item shipped very quickly and I…
My item shipped very quickly and I received it about 3 days after I ordered it! It came in an extra protected box as well! Very pleased with my purchase!
Love my stroller
Love my stroller. Great deal and great service.
Great, trustworthy experience
Great deals, easy checkout with lots of payment options, shipped very quickly, and everything was packed well and looked exactly as it was described! I didn't end up needing any intervention with my shipping experience but appreciate the option to cover lost packages for a minimal fee, especially as we get into the late and lost package holiday season. I'll definitely be getting more of my baby gear from Kidsy.
Highly recommend
A friend told me about Kidsy and I’ve already ordered twice.
I purchased a glider
I purchased a glider. It was described accurately, shipping was fast and price was great!
Bouncer worked fine
Bouncer worked fine. Was a little worried when it showed up but it was perfectly fine!
So easy to use
Website is easy to use, items are great quality, and shipping is fast.
Looks like new
Couldn’t believe how good the condition was.
Q&A
8 answered8 Questions Answered
6 high confidence · 8 web-sourced
What is the battery runtime on a full charge (hours/minutes) and how long does a full recharge take?
This HoMedics Shiatsu Rechargeable Neck Massager delivers about 60 minutes (≈1 hour) of cordless use on a full charge. The product manual for this model does not state an exact full‑charge time, but HoMedics manuals/product pages for comparable rechargeable neck massagers typically show a full recharge of roughly 3–4 hours (many list ~4 hours). [1][2][3]
Sources
- [1]HoMedics Shiatsu Rechargeable Neck Massager with Heat — Instruction manual (NMS-390) — lists 60-minute runtime.
- [2]HoMedics UK product page (comparable model) — shows charge time: 4 hours; run time: 50 minutes.
- [3]HoMedics NMS-275HJ instruction manual — charging time 4 hours (example of HoMedics rechargeable neck massager charge time).
Instruction manual for model NMS-390 (runtime); HoMedics UK product page for a comparable model (charge time); HoMedics NMS-275HJ manual (charge time ~4 hrs)
Does the massager have an automatic shut-off timer, and if so after how many minutes?
Yes — this HoMedics Shiatsu Rechargeable Neck Massager includes a safety auto shut‑off; it will automatically turn off after about 15 minutes of use. [1] [2] [3]
Sources
- [1]HoMedics NMS-390HJ Instruction Manual And Warranty Information (manualslib) -- NMS-390HJ manual
- [2]HoMedics instruction booklet (example NMS-620H) — notes: "There is a 15 minute auto shut off on the unit for your safety."
- [3]Best Buy product listing — HoMedics Shiatsu Rechargeable Neck Massager with Heat (lists Auto Shut-Off: true)
manufacturer instruction manual and product listings (NMS-390HJ manual; Homedics instruction booklets noting a 15-minute auto shut-off)
What adjustable massage intensity/speed settings are available, and can the shiatsu node rotation direction be reversed?
This model only offers the basic deep‑kneading shiatsu on/off function with optional heat — there are no adjustable speed/intensity levels or separate speed modes. The shiatsu nodes do not include a user control to reverse rotation. [1][2]
Sources
instruction manual (NMS-390HJ) and official Homedics product page
What material is used for the skin-contact surface (fabric, faux leather, etc.), and is the cover or contact pad removable and washable?
This HoMedics Shiatsu Rechargeable Neck Massager (NMS-390HJ) uses a fabric skin-contact surface, and the unit is not designed for a removable, machine‑washable cover — the manual instructs spot‑cleaning with a slightly damp sponge and explicitly warns not to immerse the unit or allow liquids to contact internal parts. ([manuals.plus](https://manuals.plus/m/379c3d3575f152c87e5de7ab6a3368d59c436a38b04309c2750a063921618358_optim.pdf))
Sources
instruction manual (NMS-390HJ) — maintenance/cleaning section
What temperature does the heat function reach (approx °F/°C), and are there multiple heat levels or adjustable heat settings?
We don’t publish an exact °F/°C for the heat — the product and instruction manual describe it as “gentle heat” but do not list a temperature. The heat is a simple on/off function (press the heat button to toggle) rather than multiple adjustable temperature levels, and the manual also recommends limiting use to 15 minutes per session. [1] [2]
Sources
Instruction manual (NMS-390HJ) and official product page
Is this massager safe for people with implanted medical devices (e.g., pacemakers) or for use during pregnancy?
We recommend you consult your doctor before using this massager if you are pregnant or if you have an implanted medical device (for example, a pacemaker); the product manual specifically instructs users to do so. This device is not intended for medical use, is not recommended for certain conditions (for example diabetes), and should be used in short sessions (about 15 minutes) — stop use and seek medical advice if you have any concerns. [1]
instruction manual (NMS-390HJ) — safety/warnings
What is the operating noise level during use (approximate decibels), especially on lower vs higher intensity settings?
We don’t publish a decibel rating for this massager; the official manual does not list a dB level. Based on an independent noise measurement of a similar HoMedics shiatsu back/neck unit (~52 dB) and multiple user reviews that describe an audible motor hum that gets louder on higher intensity, expect an approximate range of ~45–50 dB on the gentler/low setting and ~55–65 dB at higher intensity (audible but comparable to normal conversation). These are estimates only — actual noise will vary with how firmly you press the unit to your neck and room background noise. [1][2][3]
Sources
manufacturer instruction manual (no dB) and independent noise test of a similar HoMedics back/neck massager plus user reviews noting audible motor noise
Are replacement parts (covers, straps, or massage nodes) or authorized repair services available, and where can they be ordered?
We do not sell individual replacement covers/straps/nodes directly — replacement parts are available from HoMedics on their Parts & Accessories page, and you can search that catalog for compatible items. For authorized repair or warranty service (or if a part isn’t listed), contact HoMedics Consumer Relations at 1-800-466-3342 (Mon–Fri 8:30am–7:00pm ET) or cservice@homedics.com. [1] [2]
Sources
HoMedics Parts & Accessories page; HoMedics Customer Support (replacement parts guidance and Consumer Relations contact/warranty info).